When signing up new business we should always avoid $ amount or set amount (flat rate) fees (Example. $450+gst). $ or set amount fees once in your system will not automatically increase as rent does, therefore requiring someone to manually check fees every year and ensure they are updated as...
Reduce calls & increase productivity with property me.
As independent consultants to the real estate industry we visit a variety of businesses and brands every week. Whilst these businesses vary greatly in size and location, one thing we have noticed they all share is a tendency to not use their programs and systems to capacity. All too often...
RENT ROLL TRANSITION, in simple terms!
RISK MANAGEMENT (& Best Retention) - considerations and tips.Are you buying from a local agent? And do they plan to keep trading? If so, what has been put in place for your protection and also the transfer period?Communication schedule – notifying tenants and landlords etc. A structured plan of specific...
Life Cycle of a Property Manager
Why is Property Management deemed by many to be "so stressful"?Why do we have high turnover?Why do Property Managers “Burn out”?It’s easy to blame demanding landlords, demanding tenants, bad bosses or bad businesses, and we are not for a moment saying those don’t occur, but let’s look at one of...
Transition to a paperless office
A paperless office is no longer the “way of the future”, a paperless office is NOW. (more…)
The importance of a Cloud based
Policy and Procedure Library
Are you still handing your new team members an old outdated booklet when they start knowing they will probably not ever read it? Policies and procedures are integral to a successful workplace. They reinforce and clarify the standards expected of the team, assist in the creation of workplace culture and assist...
Team turnover and below standard hires
It’s time to realise we are not in the real estate business we are in the people business. With the developments in technology in the industry in recent years and ongoing into the future, so much can now be automated or outsourced, however the changes have created an even higher...